Part 2: What Are The Top Benefits Of Implementing An Intranet?
Intro: This is part 2 of a 4 part series on What is an Intranet and does my business need one? Part 1 defines an intranet, and Part 2 discusses the top benefits and content that can be uploaded in an intranet. Part 3 discusses the challenges and Part 4 which covers implementation, concludes our series.
Now that you understand what an intranet network is as covered in part 1 of our What is an Intranet series, and some of its key features, let’s take a look at some of the benefits your company or organization could enjoy by implementing an intranet as a knowledge sharing solution.
Easy File Storage And Retrieval
By using URL shorteners (to make finding information intuitive), as well as tagging and folders, you can easily store and retrieve digital files whenever you need them. According to Blissfully, the average company uses 137 different SaaS tools, which means company information is scattered. A knowledge management solution which integrates all the information and makes it easy to find is an asset.
Simple Content Management
While we’ve talked about documents, you create a range of content in your business. Whether you’re talking about blog content, video files, audio files, presentations or other content, an intranet makes it easy to manage and work with a variety of content types.
Elimination Of Knowledge Silos
Using an intranet can improve company culture and profitability by eliminating knowledge silos by making all knowledge accessible in one platform. A company that builds in knowledge sharing through an intranet works more efficiently, which benefits employees’ happiness and productivity, and the company’s profitability.
Retention Of Institutional Knowledge
When people leave the company, important knowledge built up over years is often lost. By capturing their knowledge via the intranet, that knowledge stays within the company, enabling everyone to continue to benefit from it. This also prevents duplication of documenting existing processes.
With all of the company’s knowledge available instantly, employees are better able to be creative and innovative, communicating with the right people to enhance the performance of the business as a whole.
Better Onboarding And Training
Research from Panopto shows that employees typically get 2.5 months of training, but need 6 months’ training to learn their roles effectively. This can be frustrating. With an intranet, you can build an onboarding workflow that puts the documents and information new hires need at their fingertips when they need it. This empowers them to succeed, reducing frustration.
Increased Employee Engagement
Empowering employees to take ownership of creating and sharing knowledge results in a creative and productive work environment and a better company culture. This in turn helps increase retention and cut the cost of hiring new employees.
What Kind Of Content Could You Include In An Intranet?
If you’re planning to implement an intranet in your company, here are four types of information you could include when you get started.
There’s a lot of internal information and documentation that’s relevant to multiple departments or business units. Making these easily accessible by everyone who needs to see them makes it easier to be effective and productive.
Helping new hires get acclimated is a great way to use your intranet. It also helps induct them into the culture of managing, creating and retrieving internal knowledge.
Key Guides And How-Tos
If there’s information people need to do their jobs or navigate company tools and processes, include this right from the start.
Announcements And Updates
In a transparent, knowledge-sharing culture, keep people in the loop by having dedicated spaces on your intranet for company and departmental announcements.
The top benefits of an intranet include better onboarding and training of new hires, retention of institutional knowledge and easy file storage and retrieval–which leads to increased productivity and better collaboration. Intranets are great for storing shared assets between teams (think sales rates cards) as well as for making announcements and updates.
This concludes Part 2 of a 4 part series on What is an Intranet and does my business need one? If you’re looking to implement an intranet then stay tuned for part 3. Part 3 which discusses the challenges of set-up and our 4th part will conclude on how to implement an intranet.