{"id":1936,"date":"2022-07-04T05:00:00","date_gmt":"2022-07-04T12:00:00","guid":{"rendered":"https:\/\/www.golinks.com\/blog\/?p=1936"},"modified":"2024-10-01T12:43:47","modified_gmt":"2024-10-01T19:43:47","slug":"guru-golinks","status":"publish","type":"post","link":"https:\/\/www.golinks.com\/blog\/guru-golinks\/","title":{"rendered":"A Deep Dive Into Knowledge Management Tools: Guru"},"content":{"rendered":"\n

The right knowledge management tools are a must for increasing productivity and efficiency across your organization.<\/p>\n\n\n\n

But with such a huge variety of tools on the market, how do you know which of those tools would be the best internal knowledge management software for your business?<\/p>\n\n\n\n

Today, we\u2019re going to take a deep dive into a knowledge management software that\u2019s quickly gaining both popularity and notoriety\u2014Guru<\/a>.<\/p>\n\n\n\n

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\"Guru
Image courtesy of Guru<\/em><\/figcaption><\/figure>\n\n\n\n
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Let\u2019s jump into everything you need to know about Guru: what it is, the pros and cons it offers from a knowledge management perspective, and how to make the most out of Guru to enable more effective knowledge management and sharing within your business.<\/p>\n\n\n\n

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What is knowledge management?<\/h2>\n\n\n\n

Before we get to the pros and cons of Guru as a knowledge management software, let\u2019s take a moment to define what, exactly, knowledge management is.<\/p>\n\n\n\n

Knowledge management is an umbrella term that covers any methods, systems, processes, or that help companies (and individual contributors within those companies) better and more efficiently organize, manage, and share information. <\/p>\n\n\n\n

Therefore, knowledge management tools (which are also sometimes referred to as knowledge sharing tools, depending on their features and capabilities) are any tools or software that help to facilitate knowledge management within an organization\u2014for example, by providing a framework to better organize information or share knowledge between employees.<\/p>\n\n\n\n

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Knowledge management methods<\/h2>\n\n\n\n

When it comes to knowledge management, there are two primary methods you\u2019ll want to understand\u2014the push method and the pull method. <\/p>\n\n\n\n

With the push method, the organization takes responsibility for sharing information. When companies utilize the push method, employees don\u2019t need to request the information they need; instead, the organization and\/or leadership proactively send employees relevant information when necessary.<\/p>\n\n\n\n

With the pull method, the employee takes responsibility for knowledge sharing. If and when an employee needs access to a piece of information or knowledge (for example, a project deck or customer file), they proactively search for and request access to that information themselves.<\/p>\n\n\n\n

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\"Knowledge<\/figure>\n\n\n\n
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The push and pull methods of knowledge management aren\u2019t mutually exclusive. In most organizations, each method is used in different situations. For example, a business might use the push method for sharing pertinent company information that impacts the entire organization (for example, news about a new location opening)\u2014but rely on the pull method for more individual or department-specific types of knowledge sharing (for example, sales training modules or marketing materials). <\/p>\n\n\n\n

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What is Guru?<\/h2>\n\n\n\n

Now that you have a better understanding of knowledge management (and the different methods of knowledge management), let\u2019s jump into the tool we\u2019re here to unpack: Guru.<\/p>\n\n\n\n

Guru describes itself as \u201ca company wiki that works with your workflow, so the information you need to do your job is always at your fingertips.\u201d <\/p>\n\n\n\n

From a knowledge management perspective, Guru offers a host of benefits to organizations, including:<\/p>\n\n\n\n