This is a common problem since organizations often get started without established knowledge management<\/a> practices in place. However, as companies scale, their lack of organization begins to catch up on them \u2014 quickly draining employees\u2019 time and patience as they struggle to find the information and resources they need.<\/p>\n\n\n\n If this situation sounds at all familiar to you, not to worry. Effectively managing corporate knowledge can be a challenging task, but the right hire can make it seem effortless. Below, we\u2019ll dive into what a knowledge manager<\/a> is, why companies are hiring them, and other ways to manage corporate knowledge.<\/p>\n\n\n\n A knowledge manager controls the storage, organization, and distribution of corporate information, such as internal data, documents, media, policies, and training programs. Their job is to make it easy for employees to find and access the information they need, so that they can spend more time on the work that matters.<\/p>\n\n\n\n At a high level, a knowledge manager is responsible for building an information management framework for their company. That means figuring out how knowledge is stored, shared, and accessed across all teams and types of resources.<\/p>\n\n\n\n As part of that overarching goal, their responsibilities include:<\/p>\n\n\n\n Knowledge management is a fairly nascent field for many companies, so not every organization will have a dedicated knowledge management role or department carved out. However, there are multiple benefits to hiring a dedicated knowledge manager for your company.<\/p>\n\n\n\n According to an IDC study, the average data professional today wastes 20% of their week<\/a> re-creating knowledge assets that already exist. Generally, this isn\u2019t because employees enjoy repeating their work \u2014 it\u2019s because they can\u2019t track down work that already exists.<\/p>\n\n\n\n Knowledge management avoids this problem by making company knowledge centralized, organized, and searchable. How much more work could your employees get done if they weren\u2019t crunching the same numbers, writing out the same emails, and re-creating the same assets week after week?<\/p>\n\n\n\n In 2021, 90% of organizations<\/a> said that siloed data was an ongoing challenge for them. In many ways, these siloes make sense: on an average day, Marketing, Sales, Customer Success, and Product Development teams have little reason to stay in close contact. However, when these siloes grow too deep<\/a>, the chasm that forms between teams can lead to duplicated work, reduced trust between departments, poor communication, and wasted time.<\/p>\n\n\n\n By ensuring that teams can easily share information with one another, a knowledge manager can cut down those siloes and increase cross-team collaboration<\/a>.<\/p>\n\n\n\n According to business researchers, knowledge management lays the foundation for innovation<\/a>. When employees are able to find, access, and share information more easily, they can make tacit knowledge explicit, identify gaps in their learning, make new connections, and work with more context. All of these abilities make it easier for teams to spark innovation at work<\/a>, which can increase sales and improve both customer relationships and employee retention.<\/p>\n\n\n\n With a possible recession looming, many companies have slashed their hiring budgets (if they haven\u2019t frozen hiring altogether). Fortunately, even if you can\u2019t hire a knowledge manager yet, you can still lay the foundation of knowledge management at your company using specific tools.<\/p>\n\n\n\n Using the right knowledge management tools<\/a> can go a long way towards making corporate knowledge more accessible to employees. To make sure employees actually adopt the software you introduce, make sure you only select knowledge management tools that are easy to adopt and intuitive to use.<\/p>\n\n\n\n If you\u2019re tight on time or budget, a short link tool<\/a> (like GoLinks) can also be extremely useful. GoLinks<\/a> lets teams create memorable short links to direct others to commonly used resources (including documents, videos, wikis, meetings, and more), making it easy to surface information from across myriad tools and teams. Employees can easily search GoLinks, and commonly used short links appear at the top of their dashboards for easy access.<\/p>\n\n\n\n With a knowledge management tool like this, your company can save significant<\/em> amounts of time. In fact, Instacart saves 1000+ hours<\/a> each month using GoLinks to easily find and share information. <\/p>\n\n\n\n Get started on your knowledge management journey with a free trial of GoLinks<\/a>.<\/p>\n\n\n\nWhat is a knowledge manager?<\/h2>\n\n\n\n
![\"What](\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2022\/11\/16101207\/knowledge-manager-1024x552.png\")
<\/figure>\n\n\n\nWhat are a knowledge manager\u2019s responsibilities?<\/h3>\n\n\n\n
\n
![\"\"](\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/10\/17000910\/image-35-1024x552.png\")
<\/figure>\n\n\n\nWhy hire a knowledge manager?<\/h2>\n\n\n\n
Increase efficiency<\/h3>\n\n\n\n
Improve collaboration<\/h3>\n\n\n\n
![\"\"](\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/10\/17000913\/image-36-1024x552.png\")
<\/figure>\n\n\n\nBoost innovation<\/h3>\n\n\n\n
How else can companies manage knowledge?<\/h2>\n\n\n\n
![\"\"](\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/10\/17000916\/image-37-1024x347.png\")
<\/figure>\n\n\n\n
![\"\"](\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/09\/25102826\/golinks_blog_footer_cta_2x_2x-1.webp\")
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