{"id":6201,"date":"2024-01-24T07:59:10","date_gmt":"2024-01-24T15:59:10","guid":{"rendered":"https:\/\/www.golinks.com\/blog\/?p=6201"},"modified":"2026-04-29T11:51:14","modified_gmt":"2026-04-29T18:51:14","slug":"how-to-build-workplace-resilience-2024","status":"publish","type":"post","link":"https:\/\/www.golinks.com\/blog\/how-to-build-workplace-resilience-2024\/","title":{"rendered":"10 SaaS Leaders Share How to Build Workplace Resilience in 2024"},"content":{"rendered":"\n<p>If there\u2019s one thing for certain in the tech space, it\u2019s this:&nbsp;<\/p>\n\n\n\n<p>Things will continue to constantly change.&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/fitsmallbusiness.com\/startup-statistics\/#:~:text=305%20million%20startups%20are%20created,are%20created%20each%20year%20worldwide.\" target=\"_blank\" rel=\"noreferrer noopener\">305 million startups<\/a> are created globally each year \u2014 so competition is always changing.&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.zippia.com\/advice\/how-fast-is-technology-advancing\/#:~:text=Here%20are%20some%20statistics%20on,devices%20(smartwatches%2C%20etc.)\" target=\"_blank\" rel=\"noreferrer noopener\">91.6% of Fortune 1000 companies<\/a> are increasing their investments in Big Data and AI \u2014 so tech stacks are always changing.&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.peoplemanagement.co.uk\/article\/1824486\/seven-10-companies-globally-mandated-return-office-study-reveals\" target=\"_blank\" rel=\"noreferrer noopener\">72% of companies<\/a> have implemented a return to office \u2014 so workplace culture is always changing.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>How will your organization build workplace resilience against these constant changes and challenging situations in 2024 and beyond?&nbsp;<\/p>\n\n\n\n<p>This is a question we asked top leaders and experts in the tech space. Here\u2019s what they have to say when it comes to resilience at work. \ud83d\udcaa<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">10 Workplace Resilience Quotes from SaaS Leaders<\/h2>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">1. G2\u2019s CEO says to <strong>nurture innate resilience&nbsp;<\/strong><\/h3>\n\n\n\n<p>Everyone is born with a certain level of resilience that can be built upon. <a href=\"https:\/\/www.linkedin.com\/in\/godardabel\/\" target=\"_blank\" rel=\"noreferrer noopener\">Godard Abel<\/a>, Co-Founder and CEO at <a href=\"https:\/\/www.g2.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">G2<\/a>, believes that the key to building a strong workplace is to nurture this innate resilience that employees possess. How can leaders do this?&nbsp;<\/p>\n\n\n\n<p>Godard shares that his team aims to achieve this by \u201c(i) connecting employees to the importance of our work in helping our G2 users and customers overcome tougher economic times, and (ii) encouraging our employees to become more conscious leaders who can live in the present moment, accept the challenges at hand, and release their energy to keep climbing towards their professional PEAKs with us. When our employees understand the &#8216;why,&#8217; they can tap into the infinite resilience with which every human is born.&#8221;<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112907\/Mask-group-3.png\" alt=\"Godard Abel G2 Quote - Workplace Resilience\" class=\"wp-image-6211\" width=\"200\" height=\"200\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112907\/Mask-group-3.png 800w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112907\/Mask-group-3-300x300.png 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112907\/Mask-group-3-150x150.png 150w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112907\/Mask-group-3-768x768.png 768w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112907\/Mask-group-3-40x40.png 40w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large\">\n<p>\u201cIn 2024, the key to workplace resilience lies in recognizing and nurturing the innate resilience every employee and human inherently possesses.\u201d<\/p>\n<cite>\u2014 Godard Abel, Co-Founder and CEO at G2<\/cite><\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">2. Degreed\u2019s CTO says to <strong>build the right skills<\/strong><\/h3>\n\n\n\n<p>2023 was a wake-up call for organizations, and many have been challenged to pivot, problem-solve, and adapt. <a href=\"https:\/\/www.linkedin.com\/in\/janicerburns\/\" target=\"_blank\" rel=\"noreferrer noopener\">Janice Burns<\/a>, Chief Transformation Officer at <a href=\"https:\/\/degreed.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Degreed<\/a>, believes this year\u2019s successful companies will be the ones that build the right skills to handle this new environment.&nbsp;<\/p>\n\n\n\n<p>\u201cWhen the next ChatGPT hits the market, these organizations will already have a skilled workforce ready to take advantage at a moment\u2019s notice. When a role is automated, there will be another lined up based on an individual\u2019s skills, learning, and interests. Whatever the future holds, the leaders who have a workforce who are continuously skill-building will feel a lot more confident than the ones who don\u2019t know what skills their workforce has, who has it, or how to move people to where they\u2019re needed most.\u201d<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112945\/Mask-group-5.png\" alt=\"Janice Burns Degreed Quote - Workplace Resilience \" class=\"wp-image-6212\" width=\"200\" height=\"200\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112945\/Mask-group-5.png 800w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112945\/Mask-group-5-300x300.png 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112945\/Mask-group-5-150x150.png 150w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112945\/Mask-group-5-768x768.png 768w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22112945\/Mask-group-5-40x40.png 40w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large\">\n<p>\u201cAmid this new environment, the workplaces that can build the right skills and deploy people to where their skills are most needed will be the truly resilient organizations we all aspire to work for.\u201d<\/p>\n<cite>\u2014 Janice Burns, Chief Transformation Officer at Degreed<\/cite><\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">3. Evolia&#8217;s COO says to <strong>lean into flexibility&nbsp;<\/strong><\/h3>\n\n\n\n<p>Flexibility has become a very valued benefit in the workplace. When you give your employees flexibility, you\u2019re showing you trust them \u2014 and in turn, their output will probably improve. One <a href=\"https:\/\/www.atlassian.com\/blog\/state-of-teams-2022#trends-worth-tracking\" target=\"_blank\" rel=\"noreferrer noopener\">Atlassian study<\/a> shows that a high percentage of companies offering flexibility have high innovation, a positive culture, and less burnout compared to less flexible companies.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/maxtrudel\/\" target=\"_blank\" rel=\"noreferrer noopener\">Max Trudel<\/a>, Chief Operations Officer at <a href=\"https:\/\/evolia.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Evolia<\/a>, shares, \u201cThe companies that keep an open communication with their workers and offer them the flexibility they need in advantages, schedules, time, will most likely receive a similar treatment from said workers. And in such uncertain times, flexibility will most likely be key to businesses struggling with either frontline workers, recruitment, or engagement.\u201d<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113138\/Mask-group-6.png\" alt=\"Max Trudel Evolia Quote - Workplace Resilience \" class=\"wp-image-6213\" width=\"200\" height=\"200\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113138\/Mask-group-6.png 800w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113138\/Mask-group-6-300x300.png 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113138\/Mask-group-6-150x150.png 150w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113138\/Mask-group-6-768x768.png 768w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113138\/Mask-group-6-40x40.png 40w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large\">\n<p>\u201cWorkplace resilience will rely greatly on flexibility and collaboration.\u201d<\/p>\n<cite>\u2014 From Max Trudel, Chief Operations Officer at Evolia<\/cite><\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">4. Seismic\u2019s CBO says to <strong>focus on transparency<\/strong><\/h3>\n\n\n\n<p>Workplace transparency has been on the rise. Employees don\u2019t want fake positivity or limited communication. They want meaningful insight into how the company is performing. According to Slack\u2019s <a href=\"https:\/\/slack.com\/blog\/transformation\/trust-tools-and-teamwork-what-workers-want\" target=\"_blank\" rel=\"noreferrer noopener\">Future of Work study<\/a>, 80% of workers want to know more about how decisions are made at their company. And 87% want their future company to be transparent.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/tobycarrington\/\" target=\"_blank\" rel=\"noreferrer noopener\">Toby Carrington<\/a>, Chief Business Officer at <a href=\"https:\/\/seismic.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Seismic<\/a>, shares, \u201cResilient workplaces are ones where employees have a trustful relationship with leadership, and open communication is a key to that.&#8221;&nbsp;<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113519\/Mask-group.png\" alt=\"Toby Carrington Seismic Quote - Resilience at Work\" class=\"wp-image-6214\" width=\"200\" height=\"200\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113519\/Mask-group.png 800w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113519\/Mask-group-300x300.png 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113519\/Mask-group-150x150.png 150w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113519\/Mask-group-768x768.png 768w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113519\/Mask-group-40x40.png 40w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large\">\n<p>\u201cIn uncertain times, communication is key. Focusing on as much transparency as possible is important.\u201d<\/p>\n<cite>\u2014 Toby Carrington, Chief Business Officer at Seismic<br><\/cite><\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">5. Arbinger Institute\u2019s CMO says to <strong>understand your team<\/strong><\/h3>\n\n\n\n<p>How much time do you spend genuinely listening to your employees? How often do you think about their opportunities for growth?&nbsp;<\/p>\n\n\n\n<p>According to a <a href=\"https:\/\/go.arbinger.com\/trends-report-2024?\" target=\"_blank\" rel=\"noreferrer noopener\">recent study<\/a> by The Arbinger Institute, executives are out of touch with their employees, and \u201cthere are significant disparities between what executives perceive as wins and challenges for their organizations when compared to the opinions of their employees.\u201d&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/lisasharapata\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lisa Sharapata<\/a>, CMO at <a href=\"https:\/\/arbinger.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Arbinger Institute<\/a>, believes that \u201cit\u2019s important to take the time to understand everyone on your team\u2019s goals, challenges, and ideas. When we recognize the humanity in others and genuinely listen, acknowledge obstacles, and share ideas, we can create a culture where people want to perform their best and thrive in the long run.\u201d<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113556\/Mask-group-7.png\" alt=\"Lisa Sharapata The Arbinger Institute, Resilience at work\" class=\"wp-image-6215\" width=\"200\" height=\"200\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113556\/Mask-group-7.png 800w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113556\/Mask-group-7-300x300.png 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113556\/Mask-group-7-150x150.png 150w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113556\/Mask-group-7-768x768.png 768w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113556\/Mask-group-7-40x40.png 40w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large\">\n<p>\u201cOne of the most important things a leader can do to create resilience is to help their employees feel seen and heard.\u201d<\/p>\n<cite>\u2014 Lisa Sharapata, Chief Marketing Officer at The Arbinger Institute<br><\/cite><\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">6. GoLinks CEO says to <strong>invest in tools that work for everyone<\/strong><\/h3>\n\n\n\n<p>If you\u2019ve worked in an in-person workplace and a remote workplace, then you know the culture of these environments can be drastically different. And if you\u2019re working in a hybrid environment, then you\u2019re experiencing both of these cultures at once.&nbsp;<\/p>\n\n\n\n<p>According to a recent <a href=\"https:\/\/go.arbinger.com\/trends-report-2024?\" target=\"_blank\" rel=\"noreferrer noopener\">Workplace Trends<\/a> report, in hybrid work environments:&nbsp;<\/p>\n\n\n\n<ul>\n<li>41% of employees find communication gaps challenging<\/li>\n\n\n\n<li>32% find work-life balance challenging&nbsp;<\/li>\n\n\n\n<li>30% find company culture alignment challenging<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/mrjorgezamora\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jorge Zamora<\/a>, CEO and Founder of the <a href=\"https:\/\/golinks.com\/blog\/introducing-the-new-golinks-productivity-suite\/\" target=\"_blank\" rel=\"noreferrer noopener\">GoLinks Productivity Suite<\/a>, explains how it\u2019s important for hybrid companies to overcome challenges like these with the right tools. \u201cHaving two different types of work cultures can feel incredibly disconnected. And many tools just focus on remote or just in-person. To build workplace resilience, IT leaders need to consider what tools will work for both cultures to foster success for <em>all groups<\/em>, not just one.\u201d&nbsp;<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113637\/Mask-group-8.png\" alt=\"Jorge Zamora, GoLinks Quote Work Resilience \" class=\"wp-image-6216\" width=\"200\" height=\"200\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113637\/Mask-group-8.png 800w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113637\/Mask-group-8-300x300.png 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113637\/Mask-group-8-150x150.png 150w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113637\/Mask-group-8-768x768.png 768w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113637\/Mask-group-8-40x40.png 40w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large\">\n<p>\u201cAs companies trend towards a hybrid environment, they need to mindfully invest in tools that will support the productivity and collaboration of both their in-person employees and remote employees.\u201d<\/p>\n<cite>\u2014 Jorge Zamora, CEO and Founder of GoLinks, GoSearch, GoProfiles<\/cite><\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">7. Asana\u2019s Head of IT says to <strong>maintain a service-oriented mindset<\/strong><\/h3>\n\n\n\n<p>When you think of a \u201cservice-oriented mindset\u201d at work, you probably think about taking care of customers \u2014 but what about taking care of your team members?&nbsp;<\/p>\n\n\n\n<p>Johan Dowdy, Chief Technology Officer at <a href=\"https:\/\/asana.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Asana<\/a>, looks at workplace resilience through the lens of IT. \u201cIT is a service organization,\u201d he shares, \u201cand our service to business is to always think about how we can increase employee engagement. In spite of the fact that \u2018technology has changed dramatically over the last 30 years\u2019, the underlying truth of all IT organizations remains the same \u2014 we\u2019re here to empower the business.\u201d&nbsp;<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113713\/Mask-group-1.png\" alt=\"Johan Dowdy Asana Quote \" class=\"wp-image-6217\" width=\"200\" height=\"200\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113713\/Mask-group-1.png 800w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113713\/Mask-group-1-300x300.png 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113713\/Mask-group-1-150x150.png 150w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113713\/Mask-group-1-768x768.png 768w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113713\/Mask-group-1-40x40.png 40w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large\">\n<p>\u201cWe need to make sure we\u2019re constantly innovating, constantly keeping productivity, and maintaining a service-oriented mindset.\u201d<\/p>\n<cite>\u2014 Johan Dowdy, Global Head of IT &amp; IT Security at Asana<br><\/cite><\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">8. Semrush\u2019s CSO says to <strong>prioritize employee engagement&nbsp;<\/strong><\/h3>\n\n\n\n<p>Employee engagement can impact everything within your organization. In fact, according to Gallup\u2019s <a href=\"https:\/\/www.gallup.com\/394373\/indicator-employee-engagement.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">employee engagement research<\/a>, highly-engaged workplaces have:&nbsp;<\/p>\n\n\n\n<ul>\n<li>41% less product defects<\/li>\n\n\n\n<li>10% higher customer loyalty<\/li>\n\n\n\n<li>18% higher productivity<\/li>\n\n\n\n<li>23% higher profitability&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/channing-ferrer-981437\/\" target=\"_blank\" rel=\"noreferrer noopener\">Channing Ferrer<\/a>, Chief Sales Officer at <a href=\"https:\/\/www.semrush.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Semrush<\/a>, explains how \u201cwe are seeing more back-to-office work, more challenging roles, larger workloads, and less over-hiring.\u201d With these changes, improved employee engagement is crucial.&nbsp;<\/p>\n\n\n\n<p>\u201cWe need to keep our employees engaged, either through back-to-the-office efforts, or active remote engagement. Our workforce will be asked to do a lot. They need to understand the &#8220;why&#8221; and their purpose as it relates to the company strategy. These intrinsic motivators will play a critical role in driving workforce engagement and workforce productivity.&#8221;<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113759\/Mask-group-2.png\" alt=\"Channing Ferrer Semrush quote\" class=\"wp-image-6218\" width=\"200\" height=\"200\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113759\/Mask-group-2.png 800w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113759\/Mask-group-2-300x300.png 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113759\/Mask-group-2-150x150.png 150w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113759\/Mask-group-2-768x768.png 768w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22113759\/Mask-group-2-40x40.png 40w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large\">\n<p>\u201cWe are shifting back to the pre-pandemic era of workforce productivity expectations. Thus, we need to ensure we are getting the most out of our teams. The most important thing for 2024 will be employee engagement.\u201d<\/p>\n<cite>\u2014 Channing Ferrer, Chief Sales Officer at Semrush<\/cite><\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">9. Gainsight\u2019s CEO says to <strong>be a human-first organization&nbsp;<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/nickmehta\/\" target=\"_blank\" rel=\"noreferrer noopener\">Nick Mehta<\/a>, CEO at <a href=\"https:\/\/www.gainsight.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gainsight<\/a> reminds us of an important fact: at the end of the day, we\u2019re all human beings first.&nbsp;<\/p>\n\n\n\n<p>We all have bad mental health days and experience physical health problems. We all have to manage stress in our jobs. \u201cWhether we are a candidate for a job, an employee, an alumni, a sales prospect, a churned customer, or a competitor &#8211; we are human beings to start. I&#8217;ve even heard rumors that CEOs and investors are also humans!\u201d&nbsp;<\/p>\n\n\n\n<p>With this human-first mindset, Nick shares that \u201cPeople drop their guard and can be more vulnerable. And we realize we all have challenges in this process &#8211; that we&#8217;re not alone. To me, this feeling of human camaraderie is what defines resilience. It&#8217;s not about bravado or speeches &#8211; it&#8217;s about being real. As someone who has gone through some very hard times personally over the last year, I can say that my only antidote has been being open about my heart, as painful as it can be sometimes.&#8221;<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22133258\/Mask-group-4.png\" alt=\"Nick Mehta Gainsight Quote\" class=\"wp-image-6226\" width=\"200\" height=\"200\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22133258\/Mask-group-4.png 800w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22133258\/Mask-group-4-300x300.png 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22133258\/Mask-group-4-150x150.png 150w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22133258\/Mask-group-4-768x768.png 768w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22133258\/Mask-group-4-40x40.png 40w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large\">\n<p>\u201cTo me, the key to fostering a culture of resilience is remembering we are all human beings first.\u201d<\/p>\n<cite>\u2014 Nick Mehta, CEO at Gainsight<\/cite><\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">10. Wallabi\u2019s CEO says to <strong>lead with clarity&nbsp;<\/strong><\/h3>\n\n\n\n<p>When company goals are blurry, employees can quickly get carried away with the wrong initiatives. And a distracted workforce is not what you want during change and uncertainty.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/pedroarellano\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pedro Arellano<\/a> shares how it\u2019s crucial to lead with clarity \u2014 and as someone who\u2019s led product teams at tech companies like Google and Salesforce, he\u2019s seen the results of this first-hand.&nbsp;<\/p>\n\n\n\n<p>\u201cPrioritize rigorously, and be willing to suspend initiatives that aren\u2019t absolutely critical at the moment. Clarity and alignment allow teams to focus on the things they can control and not be distracted by the things they can\u2019t. Be authentic in your communications. Rise above corporate speak and avoid disingenuous spin. Employees appreciate leaders who show them respect by talking to them as the adults they are.\u201d<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22114037\/Mask-group-9.png\" alt=\"Pedro Arellano Wallabi Quote - resilience at work \" class=\"wp-image-6219\" width=\"200\" height=\"200\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22114037\/Mask-group-9.png 800w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22114037\/Mask-group-9-300x300.png 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22114037\/Mask-group-9-150x150.png 150w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22114037\/Mask-group-9-768x768.png 768w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/01\/22114037\/Mask-group-9-40x40.png 40w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large\">\n<p>\u201cLeading with clarity and authenticity is essential to foster workforce resilience during times of uncertainty.\u201d<\/p>\n<cite>\u2014 Pedro Arellano, Co-founder &amp; CEO at Wallabi<\/cite><\/blockquote>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">11. ZoomInfo&#8217;s CMO says to work on retention<\/h3>\n\n\n\n<p>How often is your leadership team thinking about retention? <\/p>\n\n\n\n<p>According to <a href=\"https:\/\/www.linkedin.com\/in\/bryanbasdenlaw\/\">Bryan Law<\/a>, Chief Marketing Officer at <a href=\"https:\/\/www.zoominfo.com\/\">ZoomInfo<\/a>, &#8220;A recent BCG study found that 90% of tech professionals will be open to a new role this year, suggesting that attracting and retaining top employees will be critical.&#8221; This same BCG study found that the top factors that can impact satisfaction are: <\/p>\n\n\n\n<ul>\n<li>Work-life balance <\/li>\n\n\n\n<li>Flexible hours <\/li>\n\n\n\n<li>Job security <\/li>\n\n\n\n<li>Feeling appreciated<\/li>\n\n\n\n<li>Feeling listened to <\/li>\n<\/ul>\n\n\n\n<p>Bryan emphasizes how &#8220;it&#8217;s important to face these challenges head on as a leadership team.&#8221;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/02\/01081514\/1517663650948.jpeg\" alt=\"\" class=\"wp-image-6273\" width=\"200\" height=\"200\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/02\/01081514\/1517663650948.jpeg 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/02\/01081514\/1517663650948-150x150.jpeg 150w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/02\/01081514\/1517663650948-40x40.jpeg 40w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large\">\n<p>\u201cA recent BCG study found that 90% of tech professionals will be open to a new role this year, suggesting that attracting and retaining top employees will be critical.\u201d<\/p>\n<cite>\u2014 Bryan Law, CMO at ZoomInfo<\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"> <\/h3>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-start-building-resilience-in-the-workplace\">Start building resilience in the workplace&nbsp;<\/h2>\n\n\n\n<p>Why is resilience important in the workplace? It makes us unmovable amidst all the changes and helps us come out the other side stronger than before.<\/p>\n\n\n\n<p>Interested in implementing new tools to promote resilience in 2024? Here at GoLinks, we\u2019re all about giving employees the right tools to work faster and smarter.&nbsp;<\/p>\n\n\n\n<p>The <a href=\"https:\/\/www.golinks.com\/blog\/introducing-the-new-golinks-productivity-suite\/\" target=\"_blank\" rel=\"noreferrer noopener\">GoLinks productivity suite<\/a> combines three enterprise essentials: <a href=\"https:\/\/www.golinks.io\/benefits-of-go-links.php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>go links<\/strong><\/a> for instant resource access; <a href=\"https:\/\/www.gosearch.ai\/enterprise-search\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>internal search<\/strong><\/a> for powerful information retrieval; and a <a href=\"https:\/\/goprofiles.io\/landing\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>people platform<\/strong><\/a> for stronger peer connections.\u00a0<\/p>\n\n\n\n<div class=\"row bg-dark rounded p-3 my-1\">\n<div class=\"col col-12 col-md-8 my-auto\">\n<h4 class=\"wp-block-heading text-white\" id=\"h-access-and-share-resources-instantly-with-golinks\">Access and share resources instantly with GoLinks<\/h4>\n\n\n\n<a class=\"btn btn-primary\" href=\"https:\/\/www.golinks.io\/sales.php?utm_source=blog&amp;utm_medium=blog&amp;utm_campaign=blog-cta&amp;utm_content=demo\" role=\"button\">Schedule a demo<\/a>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"col col-12 col-md-4\">\n<figure class=\"wp-block-image size-full rounded my-auto\"><img decoding=\"async\" loading=\"lazy\" width=\"624\" height=\"448\" src=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/09\/25102826\/golinks_blog_footer_cta_2x_2x-1.webp\" alt=\"\" class=\"wp-image-6957\" srcset=\"https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/09\/25102826\/golinks_blog_footer_cta_2x_2x-1.webp 624w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/09\/25102826\/golinks_blog_footer_cta_2x_2x-1-300x215.webp 300w, https:\/\/images.golinks.io\/blog\/wp-content\/uploads\/2024\/09\/25102826\/golinks_blog_footer_cta_2x_2x-1-40x29.webp 40w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Want to build workplace resilience in 2024? Read quotes and advice from top leaders and experts in the tech space. <\/p>\n","protected":false},"author":25,"featured_media":6223,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[114,4],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v17.1.2 (Yoast SEO v20.11) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 SaaS Leaders Share How to Build Workplace Resilience in 2024<\/title>\n<meta name=\"description\" content=\"Want to build workplace resilience in 2024? Read quotes and advice from top leaders and experts in the tech space.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.golinks.com\/blog\/how-to-build-workplace-resilience-2024\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 SaaS Leaders Share How to Build Workplace Resilience in 2024\" \/>\n<meta property=\"og:description\" content=\"Want to build workplace resilience in 2024? 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