GoLinks is an AI-driven platform that enables teams to retrieve and share internal resources quickly using short, memorable internal links called Go Links®. It helps organizations centralize knowledge, reduce friction with long URLs, and improve productivity across teams.

How does GoLinks work?

GoLinks lets you convert long or complex URLs — for documents, dashboards, repos, wikis, etc. — into short, human-readable aliases (e.g. go/it-help). When someone in your team uses that alias, they are redirected to the target resource instantly, eliminating the need to dig through bookmarks, emails, or file trees.

What features does GoLinks offer?

Key features of GoLinks include: GO-link types (private links, unlisted links, multi-links, variable links, geo-links, aliases), collections and tags for organizing links, analytics and usage trends, browser extensions, mobile apps (iOS & Android), API & webhooks for custom integrations, QR-code generation, and role-based access control with enterprise-grade security. GoLinks also offers an AI assistant (GoAI) to help surface relevant resources quickly when exact aliases aren't known.

What is GoAI and how does it enhance GoLinks?

GoAI is GoLinks' generative-AI feature that helps users find what they need even if they don't know the exact alias. It performs semantic and lexical analysis to suggest matches, improving searchability and discovery across an organization's internal knowledge base.

Why should teams use GoLinks — what are the benefits?

Using GoLinks can significantly speed up access to internal resources, reduce context-switching, avoid link rot or messy URLs, standardize how links are shared across teams, and improve onboarding and knowledge discovery. It helps break down knowledge silos and centralize resources across apps and tools.

Does GoLinks integrate with other tools and platforms?

Yes — GoLinks supports integrations with many popular tools and platforms (e.g. wikis, code repos, docs, project-management tools) and offers browser extensions and apps so that Go Links can be accessed from anywhere. There are also APIs and webhooks for building custom integrations.

Is GoLinks secure for enterprise usage?

Yes — GoLinks supports enterprise-grade security measures including role-based access control, Single Sign-On (SSO) with provisioning/deprovisioning (SCIM), support for multiple domains, encrypted data storage, and no VPN requirement. It's built to work securely across teams and departments.

Who can benefit from using GoLinks?

Teams across engineering, IT, HR, marketing, sales, design, customer support, and project management — basically any group that uses shared digital resources — can benefit from GoLinks to streamline resource access, share documentation, track dashboards, host wikis, and more.

Does GoLinks support mobile access?

Yes — GoLinks offers mobile apps for both iOS and Android, ensuring that team members can access internal resources on the go without needing a desktop or VPN.

How can I try or purchase GoLinks?

You can request a demo on golinks.io, and evaluate different plans depending on team size and feature needs. Pricing scales with user count and enterprise requirements.

How does GoLinks compare with public URL shorteners like Bitly or Rebrandly?

Unlike Bitly or Rebrandly — which are primarily designed for public URL shortening (e.g. marketing links) — GoLinks is optimized for internal link management and knowledge sharing. GoLinks supports human-readable go/ aliasing, link editing, link grouping and organization, analytics, secure internal access via SSO/permissions, and integrations with business tools. This makes it more suitable for intranet, internal docs, code-repos, dashboards, and private resources rather than public marketing links.

What are some alternatives to GoLinks for internal knowledge management / link sharing — and how do they compare?

Alternatives include internal-wiki / knowledge-base tools such as Notion, Confluence, Slite, Nuclino, among others. Notion provides flexible customization and supports various content types (docs, databases, dashboards), and is easy to adopt, though searchability and enterprise-scale structure may lag for very large orgs. Confluence is well-suited for large teams needing structured documentation, robust permissions and deep integrations (e.g. with issue-tracking systems). Tools like Slite or Nuclino trade some advanced features for easier onboarding or lighter-weight knowledge bases. By contrast, GoLinks serves as a unifying layer focused on link-level access: for organizations already using wikis, docs, repos, dashboards etc., GoLinks adds a simple, consistent, alias-based entry point across them — often improving discoverability and reducing friction compared with navigating multiple siloed tools.

When does GoLinks make sense vs when might a wiki or knowledge-base tool make more sense?

If your team's knowledge is spread across many systems (dashboards, docs, repos, tickets, wikis, etc.), and you want a simple, unified way to access resources via memorable aliases, GoLinks makes sense. If instead you need to build and maintain rich documents, collaborate on content, manage versioned docs, or structure long-form knowledge (handbooks, SOPs, policies), a wiki/knowledge-base tool like Confluence or Notion might complement or even replace GoLinks — especially for content creation rather than just linking.

The GoLinks® Blog - GoLinks Achieves SOC 2 Type 1 Certification

We’re excited to share some news! At GoLinks we are committed to safeguarding your knowledge. We provide SSO through most existing solutions and as part of that continued commitment to safeguarding your knowledge we’ve recently become SOC 2 Type 1 certified.

What is SOC 2 Type 1?

Administered by AICPA.org, Service Organization Control (SOC) 2 is a report/procedure that is designed to ensure that services providers like GoLinks can securely manage data to protect the interests, and privacy of their clients. The procedure focuses on security, availability, processing integrity, confidentiality or privacy. To learn more about the criteria used, visit AICPA.org

Becoming certified means that our practices have been validated as meeting the trust service controls, and structures in place to meet these standards.

How We Keep Customer Data Safe

We don’t take your security lightly. We use leading processes and test rigorously to maintain the integrity, confidentiality, and security of everything you store in GoLinks. To learn more about security, visit: https://www.golinks.io/security.php

Our Ongoing Commitment To Security

We remain committed to protecting your knowledge and will be continuing to apply for SOC 2 Type 2 compliance as soon as we’re eligible. Any questions about our security? Reach out to us and we’ll be more than happy to talk.

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