You’re wandering around the grocery store—circling all of the shelves in search of pasta sauce.
Finally, you give up your aimless roaming and check the one-sheet directory hanging at the end of each aisle. You trace your finger down to “s” for sauce, and you see it right there. You can find your jar of marinara in aisle three.
Even if you aren’t in the grocery store, there’s a lot to be said for the time and hassle you save by knowing exactly where to find what you need. That’s the value of enterprise search solutions.
Here are the questions we’ll answer in this in-depth guide:
- What is enterprise search?
- What is enterprise search as a service?
- What is the goal of enterprise search?
- What are the pros and cons of enterprise search?
- What should you look for in an enterprise search solution?
What Exactly Is Enterprise Search?
To put it simply, an enterprise search solution makes all of your company’s information searchable and accessible.
It pulls together your company’s data, resources, and documents from across all of your sources into one easily searchable place.
From your employee handbook to that meeting recap, enterprise search makes it easy for employees to find what they need – instantly. Say goodbye to scrolling and digging.
Think of it like our grocery store example. Someone could simply type “leads spreadsheet” into your enterprise search solution and be brought directly to that document.
What Is Enterprise Search As A Service?
Companies manage a lot of internal data that their employees need to easily access. And failing to organize that information in an intuitive and searchable way can be detrimental to productivity.
Research from Deloitte states that knowledge management is one of the top three issues affecting company success.
Now more than ever, organizations need to ensure that everybody can easily find and use the information they need. That’s given rise to enterprise search as a service, which is simply a term used to describe software companies offering enterprise search software to businesses.
What Is The Goal Of Enterprise Search?
The goal of any enterprise search solution is to make it easier, faster, and more intuitive for employees to find the infor they need to do their jobs.
Ultimately, enterprise search is focused on successful knowledge management within a company, so that information is shared efficiently.
What Are The Pros?
Enterprise search solutions offer many advantages for companies who want to prioritize knowledge management. But, as with anything, there are a few drawbacks to be aware of. Let’s take a closer look at the most notable pros of enterprise search.
Pros Of Enterprise Search:
- Improved Knowledge Management: The most obvious benefit is that it improves the organization and sharing of knowledge across the company. When inefficient knowledge sharing costs enterprises at least $47 million per year, having the right enterprise search strategy in place can significantly impact the bottom line.
- Saved Time: With an enterprise search solution, employees don’t have to waste time digging through endless email threads, spreadsheets, and files. It gives them more time to focus on valuable, high-impact activities.
- Fewer Errors: Because workers can more easily access the information they need, they can complete tasks correctly the first time—which means fewer mistakes and rework.
- Reduced Frustration: Wasted time can quickly breed irritation and resentment. When employees can quickly and easily find what they need to get their work done, they’re likely to have better morale and motivation.
What To Look For In Enterprise Search Solutions
When you’ve decided that your company could benefit from an enterprise search solution, it’s time to find the one that’s the right fit for you. Here are some key features to look for:
- Cutting-edge Indexing: Tech stacks and data repositories are always updating, growing, and changing. So when looking for an enterprise search tool, it’s important to find one with real-time or near-real-time indexing to ensure the user always receives the most up-to-date and accurate search results.
- Seamless Integrations and Data Connectivity: Advanced integration capabilities empower the tool to seamlessly extract and index data from diverse sources such as file storage systems, knowledge bases, and various web applications. This unified approach enables users to access information effortlessly from a single search interface.
- Built-in Generative AI (GenAI): As generative AI rapidly transforms technological landscapes, the inclusion of such capabilities within enterprise search software becomes indispensable. GenAI, with its natural language processing capabilities, facilitates conversational search, contextual follow-ups, and augmented intelligence.
- Stringent Security and Privacy Measures: Not all internal search platforms uphold enterprise-grade security standards. It’s imperative to opt for solutions that adhere to industry benchmarks for data privacy and encryption, such as SOC 2 Type II compliance.
- Reliable Performance at Scale: Enterprise-grade search software should demonstrate reliable performance capabilities. It should be capable of handling vast amounts of data, high user volumes, and frequent data updates.
- Intuitive User Interface: To facilitate widespread adoption within organizations, enterprise search platforms should offer a user interface that mirrors the seamless experience of external search engines. Familiarity breeds acceptance, making it key for search tools to align with existing user expectations. Integration with communication apps like Slack further encourages adoption rates.
- Actionable Analytics: Accessible analytics based on search data offer valuable insights into popular queries, app usage patterns, terms that yield no results, and team-specific search trends. While many AI-powered search platforms track analytics, not all make this information readily available to users.
- Competitive Pricing: Despite the growing interest in AI technologies, budget constraints remain a reality for many organizations. Seek enterprise search software with competitive pricing structures that optimize time savings.
GoSearch: AI-Powered Enterprise Search
If you’re looking for enterprise search solutions that offers all the features above, then let us introduce GoSearch.
GoSearch is an AI-powered enterprise search solution that provides AI-driven insights and seamless information discovery to supercharge workplace productivity.
It serves as your centralized knowledge hub, eliminating the need to juggle multiple platforms. It’s like having your own personal assistant, guiding you effortlessly through your work tasks. Need crucial onboarding details? Just ask, and GoSearch will swiftly provide the answers you need.
GoSearch + GoLinks
Pairing GoSearch with GoLinks turbocharges your productivity even further. With seamless integration, GoSearch suggests relevant go links based on your searches, ensuring you access the information you need with ease.
Less Time Searching, More Time Succeeding
Nobody wants to waste time aimlessly searching for what they need, whether it’s an important document or a jar of pasta sauce.
Fortunately, the right knowledge management solutions makes it easy for everybody in your organization to efficiently find information and resources from all of your company’s data sources—no directionless wandering required.
